Terms and Conditions

Passenger Requirements

All passengers MUST be aged 18 and over.

MacBackpackers tours have been designed for 18-40 year old backpackers and therefore the nature and style of the tour reflects this. Certain levels of activity and the style of language used whilst on tour may not be suitable for passengers outside this age bracket.  By agreeing to our terms and conditions you recognise these elements of the tour.

MacBackpackers reserves the right to refuse carriage to anyone if it is felt that the individual cannot cope with the requirements of the trip and who may require services and facilities that MacBackpackers cannot guarantee will be available.

MacBackpackers reserves the right to refuse carriage to anyone who behaves in an unacceptable manner or is in an unsuitable condition to travel eg. drunk and disorderly.  In such circumstance no refund will be offered.

Booking

Tour prices are for transport and driver-guide only. Accommodation, unless stated otherwise, is not included in the price and should be paid independently to hostels on arrival.

Full payment for the tour must be received in order to confirm a booking. Bookings paid for by bank transfer will not be confirmed until the payment has cleared.

It is the passenger’s responsibility to ensure that the details given in their confirmation email are correct.

Personal travel insurance is not included in the price of the tour. If desired, personal travel insurance should be organised independently.

Travelling

Luggage considered to be excessive may not be carried due to limited space on the bus, particularly large hard suitcases. Excess luggage can be stored in the Edinburgh hostel you depart from for the duration of the tour [please arrange this well before departure time].

It is your responsibility to ensure that you arrive in good time for the departure. MacBackpackers cannot delay departures for late arrivals however we will always assist you, where possible, to join the tour at a later stage.  In this instance, any additional costs will be incurred by the passenger and not MacBackpackers.

All return times are approximate and may be affected by factors beyond our control eg. weather, road-works or even breakdown. MacBackpackers cannot accept responsibility for any ongoing travel tickets lost as a result of a late return to Edinburgh and always advise that you stay in Edinburgh upon your return.

Accommodation

Accommodation whilst on tour is reserved for you and all you have to do is pay on arrival.

Accommodation is dormitory (bunk-bed) style in independent hostels. Some hostels offer private rooms and where available, these must be booked in advance and are subject to additional cost.

If you book alternative accommodation, outwith our recognised hostels, you must give written notice at least 7 days in advance. Failure to do so may result in you being charged for the accommodation we have reserved for you.

Please ensure that you carry a valid passport in order to check into the hostels. Original documents only.  Other forms of documentation may be accepted subject to prior arrangement with MacBackpackers.  You may be refused accommodation if you do not carry the correct ID.

Refunds Policy

Up to 7 full days prior to departure there will be a 75% refund. Within 7 days – no refund applies.

Special conditions may apply to non standard departures (e.g. Festive & Easter packages). Up to 15 full days prior to departure there will be a 50% refund. Within 14 days – no refund applies.

Refunds for cancellations made as a result of an act of god, eg  ash cloud, at the discretion of MacBackpackers.

General

All website/ brochure information is correct at the time of publication but may be subject to change.

Special offers are subject to availability, discounts are non transferable and no cash alternative will be offered.

The company reserves the right to change the size or type of coach operating on each tour.

The company cannot accept liability or responsibility for the actions of independent contractors, their employees or representatives.

Free tour t-shirts are subject to stock and availability.